Editing a member's status

If your association is utilizing Member Management Pro (MM Pro) to collect dues and manage your membership, the following tool will help you change a member's expiration date, tier or status.

Please note: we do not recommend this tool be used to activate a membership!  Changes made with this tool will not create or alter membership or order history and might make existing history harder to discern in the future.

Step 1: From the Member Management tab of the Moderator Control Panel, select a follower segment, or simply search for the member by name or email address via the 'Quick Follower Search' tool:

Step 2: From the Actions dropdown to the right of the member's name, click 'Edit membership state and dates'

Step 3: The following window will populate and provide options to change the member's join/expiration dates, their membership tier, or to remove the member's active status, toggle their 'Membership state' from 'Active Member' to 'Follower Only'.  Click the 'Update' button in the bottom right hand corner to finalize the changes: